When someone you care about is hurting, it can be difficult to know what to say or do. Often, we feel pressure to offer solutions or words of wisdom, but what they really need is for us to simply be present.

Here’s how to show up with empathy and compassion:

Step into Their Shoes

Take a moment to imagine what they might be feeling or experiencing. While you can never fully know their pain, trying to understand their perspective can create a foundation of empathy. Ask yourself:

• What might they be going through right now?
• How would I feel if I were in their position?
  This exercise isn’t about making assumptions; it’s about softening your heart and connecting with their humanity.

Encourage Them to Name Their Feelings

Sometimes, the act of naming emotions can bring clarity and relief. Gently ask open-ended questions like, “What does this feel like for you?” or “Is there a word that captures what you’re experiencing right now?”
Naming emotions doesn’t make the pain go away, but it can help the person feel more grounded and seen. And when they share, listen without judgment or interruption.

Never Minimize Their Pain

Avoid phrases like:

• “It’s not that bad.”
• “At least it’s not worse.”
• “You’ll get over it.”
  Minimizing their pain—even with good intentions—can make them feel unseen or dismissed. Remember, pain is personal and valid, no matter how it looks from the outside.

Reaffirm Your Love and Support

A simple, heartfelt statement can go a long way:

• “I love you, and I’m here for you.”
• “You don’t have to go through this alone.”
• “I may not have all the answers, but I want to support you in any way I can.”
• “What can I do to help?”
• “It’s okay to cry.”
• “Are you looking for advice or would you prefer I just listen?”
  

These words remind them that they are not alone in their struggle. Sometimes, love and presence speak louder than advice ever could.

The Power of Presence

You don’t need to fix or solve anything. Sometimes, the most healing thing you can offer is your willingness to sit in the discomfort with them. By holding space for their emotions, you’re creating a safe environment where they can process, heal, and begin to feel whole again.

Compassion isn’t about having the perfect words. It’s about being present, staying open, and showing them that their pain matters to you. That’s how we help each other heal.